Get in touch with us anytime by email or live chat.
Email is generally the best way to get the fastest, most in-depth support.
Email: support@targetpiracy.com
Chat: Click the chat button at the bottom of any page. If you can’t see a chat button, it is probably because our chat service is too full and you should email us for the quickest response.
What Exactly Does A ‘Piracy Removal’ or ‘Takedown’ Mean?
Piracy sites contain download links to many products, the public are able to access these sites and download products for free, instead of paying for them through the official channels. They click on the links and download the products as ‘files’, such as PDF documents, Video Files, Software Files etc.
We perform ‘Piracy Removals’ (also known as ‘Takedowns’), on behalf of our clients, this means we find the download link/s and take them offline, so that the public can no longer use them to download your product/s. After we have performed a ‘Piracy Removal’, the links on the piracy site/s will no longer work, if the public click on the links, they will see a page which says '“File Not Found'“ or something similar. Successful ‘Piracy Removals’ ensure that the public cannot access your product for free.
What Happens After I Sign Up For Piracy Protection?
After signing up, we will start the process of scanning over 1 million piracy sites, for your products. We will then take action to remove your product/s from these sites. We offer several different Piracy Protection Plans, so you can feel comfortable finding a plan to meet your needs.
We will keep you up-to-date with our progress via email, you will receive piracy reports regularly, usually every month, but sometimes multiple times in a month. Reports will include detailed information about the piracy removals of your products and other relevant information. You will always be able to contact us and discuss your protection at any time and for any reason. We are proud of our support team, who are dedicated to making sure you have all the support you need. We are only happy if you are happy.
How Do You Remove My Products From Piracy Sites?
We remove the ability for the public to download your products for free, by taking download links offline. We serve DMCA (Digital Millennium Copyright Act 1998) notices to piracy sites and file hosting sites, who by law, have to comply and remove copyright protected content. We use a custom built system, which incorporates Artificial Intelligence, to detect your products on piracy sites and assist our team in removing them. Our Piracy Removal Team ensures that everything runs smoothly and often manually performs removals if needed, they also create Piracy Reports, which are sent to clients.
Can I Get A Refund, If I’m Not Happy?
Yes, of course… We provide a 30 Day Money Back Guarantee. We also won’t charge you if our piracy removals fail. You only pay if we get the job done. We aim to be as fair as possible, so if we can’t protect your business from piracy, then you shouldn’t have to pay.
Do You Provide Software Of Any Kind?
No, we don’t provide software to clients, we monitor/scan piracy sites and remove piracy using our custom built A.I. System and in-house support team. We do this to provide Piracy Protection and Removal as efficiently and safely as possible. You never have to worry about fighting piracy yourself or putting your work computers at risk of viruses, malware and other damage, because we fight piracy on your behalf, making it easy for you to focus on running your business day-to-day.
Do I Have To Download Or Install Anything?
No, you will have the option to download monthly piracy reports that we send you, but you can simply view them online, if you would prefer.
If My Question Isn’t Answered Here, Can I Contact You To Ask A New Question?
Absolutely, you can get in touch with us anytime by email, phone or chat.
Email is generally the best way to get the fastest, most in-depth support.
Email: support@targetpiracy.com
Chat: Click the chat button at the bottom of this page. If you can’t see a chat button, it is probably because our chat service is too full and you should email us for the quickest response.
